The world we live in is ever changing and communicating with others has never been as easy as it is today.

Thanks to the latest high-tech gadgets, you can meet with family, friends, and colleagues regardless of where they are in the world from the comfort of your home or office.

Video calls have bridged the distance gap and social connections are now closer than ever before.

Yet from a hearing healthcare viewpoint, little has changed.

Patients still need to meet with their hearing care professional for their regular hearing checks, or physically see them when they require help or advice with their hearing aids.

But that has now all changed thanks to innovative telehealth appointments.

The team at Hearing at Home proudly introduces its brand-new telehealth service – Access Video Audiology Care (or AVA Care) – one of the first of its kind in Virginia.

Experience for yourself this innovative new way of consulting with your hearing care provider from the comfort and safety of your home using video calling technology.

Request Your Complimentary
AVA Care Appointment

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What is AVA Care?


AVA Care is our brand-new telehealth service. With our AVA Care, you can connect with your Hearing at Home hearing care specialists and engage in a face-to-face video conversation – all you need is a cell phone, tablet, or computer.

This service is especially ideal as we face uncertainty and restrictions on our movements due to the Coronavirus crisis. We know that many of our vulnerable patients will appreciate the opportunity to still have their face-to-face consultation with their usual specialist and stay up to date with their hearing healthcare and hearing aid devices.

Even if you aren’t a current patient of Hearing at Home, and you are concerned about your hearing or are having issues with your hearing aid devices, our no-obligation AVA Care appointments are extended to everyone in our community and is completely complimentary.

The best thing about this service is, if you currently wear the latest hearing aid technology, your hearing specialist can remotely adjust the hearing aid settings during these appointments.

How to Get Started

Many people are apprehensive when consulting with a hearing provider for the first time.

The prospect of a hearing test sometimes puts people off, and other times the thought of wearing hearing aids is a stress inducer.

An AVA Care appointment can put your mind at ease.

It’s the perfect opportunity to raise your concerns and ask questions from the comfort of your home.

During the 15-minute video meeting, one of our providers will answer your questions and advise you on the next steps to take towards better hearing – with no strings attached.

The complimentary appointment will reassure you and give you confidence to further address your hearing issues.

To get started, simply fill in the form on this page. A member of our team will then contact you to arrange a convenient appointment time.

  • Alan E Mann & Hazel R. Mann

    A totally positive experience from beginning to end! Amazing improvements in hearing under all conditions - a new life! Service is outstanding & ready when/if needed. They are there for anyone liking the idea of them being available right in your home. Would we recommend them to any and all? You better believe it! Many thanks!

    Steve Quick
    - Google

    From the time I walked in I fel.t comfortable then I met Mike he was very professional gave me a test and his evaluation and fit me with a pair of hearing aids.Later on that same day went back and told them how happy I was with their service.Saw Mike again yesterday he answered all my question s.I felt like I had a new best friend .Thanks again to Mike and I can't forget Roberta she was very professional also .Would recommend these people to anyone and everyone I know!

  • Gary Huffman
    - Google

    They will come to your house and do the Hearing Test ?!! Friendly and helpful. Know what they are doing!! Highly recommend them!!

    Gary Huffman
    - Google

    They will come to your house. Also home hearing test. Michael Comb's knows his stuff. Been dealing with them around 7 years!!

How to Get Started

Schedule a Complimentary AVA Care Appointment

Your first AVA Care appointment is complimentary and will last for around 15 minutes. During this time, you will be able to speak directly with a Hearing At Home hearing specialist.

To get started, please complete this short form and we will contact you to schedule your appointment and provide instructions on the next steps.